Most of the meaningful discussions concerning ownership of a business will be considered to be critical conversations. A critical conversation is one where a meaningful exchange of information or opinion occurs. Often there is an emotional context to the conversation.
It is very common to find that owners either avoid critical conversations or have difficulty conducting effective critical conversations. It is a skill which much be learned to plan effectively.
In Chapter 3 of Business Succession Planning there is an explanation of the methodology of conducting the critical conversation. Once this skill is mastered – and it does take some practice – owners can engage in critical conversations as a part of making good decisions in planning.
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Posted in: Critical Conversations

Posted on July 23, 2010
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